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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

Welcome to Storage Peak, operated by BOOKING AI, INC ("Company," "we," "our," or "us"). By accessing or using our website www.storagepeak.com and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Storage Peak provides data analytics, marketing intelligence, and performance optimization services for self-storage operators. Our Services include but are not limited to:

  • Competitive intelligence and market analysis
  • Facility performance benchmarking
  • Marketing analytics and optimization
  • Revenue management consulting
  • Data-driven growth strategies

3. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Copy, modify, or distribute our content without permission
  • Use automated systems to scrape or extract data from our Services
  • Impersonate any person or entity or misrepresent your affiliation

5. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, data compilations, and analytics, are owned by BOOKING AI, INC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes only.

6. Payment and Fees

Certain features of our Services may require payment of fees. You agree to:

  • Pay all applicable fees as described in your service agreement
  • Provide accurate and complete billing information
  • Pay all taxes associated with your use of the Services
  • Authorize us to charge your payment method for recurring fees (if applicable)

We reserve the right to modify our fees with reasonable notice. Refund policies will be specified in your service agreement.

7. Data and Privacy

Your use of the Services is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy. You retain ownership of any data you provide to us, and you grant us a license to use such data to provide and improve our Services.

8. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We do not guarantee the accuracy, completeness, or reliability of any content or data provided through the Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOKING AI, INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless BOOKING AI, INC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any data or content you provide to us

11. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Harm to other users or our business

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect intellectual property rights.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and BOOKING AI, INC regarding the Services and supersede all prior agreements and understandings.

16. Contact Information

If you have questions about these Terms, please contact us:

BOOKING AI, INC

Storage Peak

9442 North Capital of Texas Highway
Arboretum Blvd #500
Austin, TX 78759

Email: hello@storagepeak.com

Phone: (254) 347-3347